Your IT Company,
At Your Fingertips.
A powerful, beautifully designed client portal that puts invoices, support tickets, tasks, and projects — all in one seamless, always-accessible place. Built for your business. Ready today.
12+
Core Modules
50+
Features
99.9%
Uptime SLA
3
User Roles
Everything your clients need – in one place.
12 purpose-built modules work together seamlessly to give your clients full visibility and control over their account.
Authentication & Users
2FA, RBAC, multi-user company accounts, SSO, session management, and granular permission control per role.
Dashboard & Analytics
Personalised KPI cards, real-time activity feed, trend charts, quick-action shortcuts, and deadline widgets.
Invoice & Billing
Full invoice lifecycle — view, download PDF, online payment via Stripe or PayPal, dispute flagging, and auto-reminders.
Support Ticket System
Multi-status workflow, SLA countdown timers, threaded comments, file attachments, CSAT surveys, and auto-escalation.
Task Management
Task lists with progress bars, subtasks, optional Kanban board view, file attachments, comments, and overdue alerts.
Project Management
Project timelines, milestone tracker, Gantt view, On Track / At Risk / Delayed health indicators, and weekly updates.
Messaging & Comms
Direct client–agent messaging, read receipts, broadcast announcements, service status page, and branded email templates.
Document Management
Organised file library with version history, in-browser PDF/image preview, download audit tracking, and e-signature support.
Support ticket lifecycle – start to close.
From the moment a client raises an issue to confirmed resolution — every step is transparent, tracked, and measurable.
Three roles. One seamless system.
Granular role-based access ensures every user sees exactly what they need — and nothing more.
Super Admin
Full system control — manages all clients, agents, billing configurations, integrations, and portal settings.
- All modules & system settings
- Client account management
- Audit log & GDPR tools
- Integrations & API keys
IT Agent / Staff
Handles assigned tickets and tasks. Communicates with clients and keeps project status up to date.
- Manage tickets & tasks
- Client direct messaging
- Document sharing
- ✕ System settings & admin
Client User
Self-service access to own account — invoices, tickets, tasks, projects, documents, and direct messaging.
- View & raise tickets
- View & pay invoices
- Track tasks & projects
- ✕ Other clients' data
Key features at a glance.
A curated selection of the most impactful features across the platform, with access level and delivery priority.
| Module | Feature | Admin | Agent | Client | Priority |
|---|---|---|---|---|---|
| Tickets | Multi-status ticket workflow (Open → Closed) | ✓ | ✓ | ✓ | High |
| Tickets | SLA countdown timer & auto-escalation | ✓ | ✓ | ✓ | High |
| Tickets | CSAT satisfaction survey on ticket close | ✓ | ✓ | ✓ | Medium |
| Invoices | Online payment integration (Stripe / PayPal) | ✓ | — | ✓ | High |
| Invoices | Branded PDF invoice download | ✓ | ✓ | ✓ | High |
Connects with tools you already use.
The portal plugs seamlessly into your existing tech stack — no duplicate data entry, no switching between apps.
Slack
Team alerts
Jira
Task sync
Stripe
Payments
PayPal
Payments
QuickBooks
Accounting
Xero
Accounting
Zapier
Automation
REST API
Custom builds